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Safe Service

We have taken thoughtful and intentional steps to enhance our restaurant experience with a safety-first mindset and take great pride in our exceptional food safety and service standards

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Health and Hygiene

Team Members wear face coverings and follow strict protocols for handwashing and daily health checks

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Sanitation Specialist

We’ve enhanced our strict and regimented cleaning, sanitizing and disinfecting procedures and added a dedicated sanitation specialist to our team

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Social Distancing

We’ve engineered the guest experience and seating to maintain a 6-foot distance where possible inside and outside the restaurant

We have taken thoughtful and intentional steps to enhance our restaurant experience with a safety-first mindset and take great pride in our exceptional food safety and service standards.

  • Team Members undergo continuous training for enhanced safe service procedures.
  • Managers and Team Members are wearing face coverings, and in markets where required, guests are asked to wear masks when entering, exiting or walking throughout the restaurant.
  • There are reduced touch points throughout the dining experience.
  • Single-use, disposable menus are available, or if guests prefer, they can access the menu on their own device at Applebees.com, or in 98% of restaurants guests can access the menu on a tabletop device that is disinfected after each use.
  • Condiments are made available as single serve with the meal or upon request.
  • Also, in those 98% of restaurants with the tabletop device, guests can use it to pay directly at the table. And many of these devices also allow for even more enhanced contactless options including Samsung Pay, Google Pay, Apple Pay, and Tap to Pay vs a swipe.

We’re following CDC and FDA guidelines as well as local and state mandates for all enhanced health and safety measures.

  • Managers and Team Members are wearing face coverings, and in markets where required, guests are asked to wear masks when entering, exiting or walking throughout the restaurant.
  • All locations have a wellness-check process in place to confirm Team Members are healthy and meet requirements to work. State and Local requirements are followed when it comes to specific check-in questions or taking temperatures.
  • Hand sanitizer is readily available throughout the restaurant for Team Members and guests.
  • Team Members adhere to a strict and frequent hand washing process with soap and water and alcohol-based hand sanitizer, which are reported by the CDC as the most effective methods at preventing spread of germs.
  • Team Members must continue to wash hands properly before putting on new gloves when used. Glove changing is required following any exchange of items between guests and a Team Member.

In each restaurant a dedicated Team Member is following strict and regimented cleaning, disinfecting and sanitizing procedures throughout the day with a laser-focus on high-touch surfaces.

  • These surfaces include railings, doorknobs, window ledges, booths, tabletop payment and menu devices, phones, credit card machines, pens, check trays, highchairs and more.
  • Restrooms are deep cleaned and disinfected 3 times a day, with routine 30-minute check-ins.
  • These additional cleaning and disinfecting procedures are now brand standards and will remain mandatory in each restaurant.

We’ve engineered the guest experience and seating to maintain a 6-foot distance where possible inside and outside the restaurant.

  • Social distance spacing markers are visible on the sidewalks outside of the restaurant and throughout the restaurant.
  • Guests can join a wait list via app or the host stand, and we’ll let you know when your table is ready. Waiting areas only allow for limited to no seating to adhere to social distancing.
  • Seating is engineered for social distancing. Dining rooms and bars are operating at reduced capacity in accordance with local mandates and are properly marked.
  • The number of Carside parking spaces have been increased to take care of our guests who prefer pick-up or delivery.

Catering may not be available in all locations. Price and participation vary by location. Select items available for a limited time only and while supplies last.