FAQ

Recently there have been scams involving Applebee's Gift Cards. If you see something that is too good to be true on the web or receive a chain email offering you a free Applebee's Gift Card or gift certificate, it's probably a scam.

You can buy Applebee's Gift Cards at any of our over 1900 restaurant locations nationwide, at a variety of traditional retailers, through select rewards programs, and on our secure website.

No. A fraudulent email chain message promising Applebee's® Gift Certificates for forwarding the message is currently making its way around the Internet. The message promises a gift certificate and a confirmation number after forwarding the message to a specific number of email addresses. Applebee's® International, Inc. does not sponsor or endorse this activity and is unable to fulfill these requests.

Applebee's® does occasionally endorse providers of various online offers, such as credit cards, book clubs, and financial lenders, and allows them to offer free Applebee's Gift Cards. However, all inquiries about your free Applebee's® Gift Cards should be directed to the organization that made the offer. We have no way of tracking your information, since such transactions take place between you and a particular vendor, not Applebee's Services, Inc.

Go to our Get Our Emails section to sign up for the latest news from Applebee's.

With Applebe's Carside To Go service, you can simply call in your order by phone. When you arrive, just park in a special Carside To Go parking space and we'll bring out your food.

We appreciate the interest in our craveable menu items, but due to proprietary and confidential reasons, recipes are not available for any menu items.

At Applebee's, we pursue top-quality, proven candidates to become our strategic franchise partners. As a result of our re-franchising efforts, we have select, multi-unit domestic franchising opportunities available with an average transaction size of ten restaurants. To find out more about these opportunities, please contact Mindy Jack at franchise.information@applebees.com.

Visit our About Us section for International Franchising information.

Applebee's is a DineEquity, Inc., brand. DineEquity is traded on the New York Stock Exchange under the symbol DIN.

We appreciate your interest in having Applebee's® International involved in your fund-raising project. All requests for funding and in-kind gifts, such as gift certificates, must be submitted in writing on your organization's letterhead. If the request is regarding a specific event, please remember to include the date of your event as well as a contact name and phone number. You may mail your request to your neighborhood Applebee's® restaurant. For address information, please use our restaurant locator.

Due to the volume of requests and proposals we receive, we are not able to follow up with each individual personally. All opportunities for sponsorships, sales, direct marketing, advertising, media and merchandising should be put in writing and faxed or mailed to the attention of the Marketing Services Assistant. All proposals will be forwarded to the appropriate team member, and, if we are interested in pursuing the opportunity, we will contact you. Our fax number is (913) 890-9241 and the mailing address is 11201 Renner Blvd., Lenexa, KS 66219.

Due to the volume of student requests we receive, we are not able to grant interview requests or provide detailed information about our corporate strategies, marketing programs, or internal systems and processes. Most likely the information you're looking for can be found online, particularly in our annual reports or SEC filings. Please visit our Investor Relations website to access these documents.

Please send an e-mail to Guest.Relations@applebees.com.

Please send an e-mail to Media.Relations@applebees.com.

Analyst inquiries should be directed to Stacy Roughan, director, DineEquity Investor Relations at Stacy.Roughan@dineequity.com.

The Applebee's system employs approximately 28,000 employees company-wide.

We provide nutritional information on all of our Weight Watchers® items, including fat, fiber, calories, and Weight Watchers Points® values. We do not provide nutritional information on other Applebee's® items. With approximately 1,900 locations in the U.S. alone, we use a huge selection of different food vendors to source our food, making it extremely difficult to obtain nutritional information for our items.

Applebee's believes in the importance of animal welfare. As such, we require all suppliers to have animal welfare programs in place that comply with the standards for animal welfare set forth by industry leaders such as:

• American Meat Institute
• United Egg Producers
• National Chicken Council
• National Pork Board

Gift Cards may be purchased at any Applebee's Neighborhood Grill & Bar for any amount. Applebee's Gift Cards are also available at these retailers in denominations of $25 or $50. If you have time for your Gift Card to be mailed to you, please use our secure online ordering system.

Gift Card orders under $200 can be shipped to any United States address. Cards shipped via UPS cannot be delivered to a P.O. Box address.

We have several shipping options ranging from first class mail to overnight delivery. Orders placed before 2:00 p.m. Central Standard Time will be sent out the same day. Please note that UPS does not deliver on the weekend nor to a P.O. Box address.

No, we only use physical Gift Cards.

No, for your security we do not accept orders over the phone. Cards may be purchased via our secure website or any Applebee's Neighborhood Grill & Bar.

Applebee's Gift Cards never expire and they do not decrease in value.

Unfortunately, Applebee's Gift Cards cannot be revalued. But we will be happy to sell you another one.

Always protect your Gift Card as if it were cash. In the event that you do lose your card, call us at 1-800-252-6722. Please have your card number or the receipt available when calling.

Please contact gift.cards@applebees.com. We have a customer order form that can be completed for your purchase. Please note that Gift Cards purchased in either the U.S. or Canada are accepted in both countries. Cross-acceptance and cross-currency redemption is only possible between the U.S. and Canada at this time.